Terms and Conditions
These terms and conditions form the basis of the relationship between you, the purchaser, and FancyDressWorld.ie. They are intended to state the rights and responsibilities of both parties in a fair and straightforward manner. They do not affect the consumer's statutory rights.
By purchasing through this website the customer agrees to these terms and conditions and our returns policy. For your personal reference we suggest that the customer prints and keeps a copy of these terms. These are the sole terms and conditions upon which we agree to contract with the customer and no alteration of these terms and conditions shall be valid.
When we ship a customer order a contract is formed between us and the customer. No such contract is formed before the order is shipped. No order will be accepted until we receive payment or, in the case of cheques, cleared funds. Cheques, bank drafts and postal orders should be made out to "Fancy Dress World".
Images, illustrations and all other information contained on this website, catalogues and other advertising matter are for general information and guidance only. They shall not be deemed to form part of the contract. Customers must read and base their purchase upon the description of the costume contained on the website.
Consumers must be over 18 to make a purchase from this website. All prices shown on FancyDressWorld.ie are inclusive of the applicable rate of Irish VAT. The actual amount of VAT will be stated on the checkout page, this amount is not added to the total, but is displayed to show the tax already included in the total. All transactions are processed in the Euro currency. It should be noted that goods shipped outside of the EU may be subject to local customs and import duties.
Any errors regarding website based information, quotation, price list, acceptance of offer, invoice or other documentation or information issued by us shall be subject to correction without any liability on our part.
During our busy seasons of Halloween and Christmas, once orders have been placed they cannot be amended. Customers must ensure that they check their order carefully before confirming payment. This is especially important during our busy seasons of Halloween and Christmas. During these periods orders cannot be amended once they have been placed. Orders may only be cancelled by phone before they have been dispatched. Orders without contact details may not be dispatched- these orders will be held until we receive full delivery information including contact number.
Costume cannot be left without signature, therefore it is the responsibility of the customer to make sure that someone is at the delivery address to accept the order. In order to facilitate the courier with delivery customers must be available on their chosen contact number. If a courier cannot make phone contact with the customer packages may not be delivered. If a goods are returned to us because it has not been possible to make the delivery we will contact you upon their arrival via email. In this instance the cost of the goods without shipping will be refunded to you. If the goods are still required, we will be required to pay an additional shipping fee to make a second delivery. Please note that if a customer requests that the courier calls before delivery, we pass the request on to the courier company but cannot guarantee that they will call. They will however try and reach the customer by phone if there is no-one at the delivery address. Risk of damage to or loss of ordered goods becomes the customer’s responsibility once the goods leave our premises for delivery.
Usually all items which are displayed on the website as in stock are present in our warehouse and available for immediate dispatch. If any ordered goods are not readily available to us, FancyDressWorld.ie reserves the right to withdraw our acceptance of your order for goods which are not readily available to us. Should this happen we will refund any payment the customer has made for such goods in full. Note that any other goods ordered by the customer will be dispatched in the normal way. In the unlikely case of this happening we undertake to notify the customer at the earliest opportunity. We use a third party courier service and from time to time human error might cause a package to be misdirected. However it is our experience that 99% of oour parcels are delivered within the chosen delivery time period. That said we cannot be held responsible for a package not reaching its destination on time as delivery is the responsibility of a third party courier. In order to allow for unforeseen delays we suggest that customers place their orders well in advance of the date that they require the costumes. If the package does not arrice when it is expected the customer should notify us as soon as possible We guarantee that should delivery not be within the specified time because of a fault with the courier service the customer will be entitled to a full refund on the shipping costs. This is not applicable if unsuccessful attempts were made to contact you and/or deliver your package. Once a package has been delivered it is the customer's responsibility to check the contents nd inform us of any discrepancies at the earliest opportunity.
For international orders couriers sometimes require additional fees. These costs will be passed on to the customer, therefore we will notify the customer in advance, giving them the option to cancel the order.
Credit card fraud is on the increase. Therefore, for your protection, we may ask for photo identification. The only acceptable forms of ID are a valid and unexpired Passport, a Driving License, a National Age Card and a Garda Card.
We warrant that, upon receipt of goods, the ordered goods will correspond with the written description on this website, will be free from defects in materials and workmanship and will be of merchantable quality (as set out in Sale and Supply of Goods Act 1980). Whilst there may be minor discrepancies between the goods as shown or described on our website and those dispatched to you the goods dispatched will always be of a comparable or superior quality.
When our customer service agents explain that are not available on our website but that we may order in for a customer they may offer a quotation to the customer. Such quotations are valid for two weeks unless otherwise agreed in writing. Items will not be ordered in specifically for a customer until full payment has been made and funds have been cleared.
Except in the case of death or personal injury caused by our negligence, we shall not be liable to the customer by reason of any representation or any implied warranty, condition or other term, or any duty at common law, or under these terms and conditions, for any special, indirect or consequential damage.
Any communication between FancyDressWorld.ie and the customer should be by e-mail. Where contact is made by phone all aspects of the conversation which you wish to be included in forming part of the conversation must be clarified by e-mail within one hour of the conversation. We will deem that all e-mails sent have been read. It is your responsibility to ensure that the email address supplied is accurate, capable of receiving e-mails and monitored.
In respect of any ordered goods, the terms and conditions which apply shall be those which the customer has accepted when an order has been placed. Once an order is placed customers are deemed to have read and agreed to the terms and conditions,the returns policy and our price guarantee terms. We reserve the right to vary these terms and conditions at any time.
Payments made via our website are done so via a secure checkout page. As we take the responsibility for your card and personal data very seriously, our website uses SSL and encryption to ensure your data remains safe.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and conditions and the remainder of the provision in question shall not be affected thereby.
The contract formed by our shipping of the customer's order shall be governed by Irish laws and you agree to submit to the non-exclusive jurisdiction of the Irish Courts.